Privacy Policy for Emails-to-PDF.com
Last updated: 08 November 2025
Emails-to-PDF.com (“we”, “us”, “our”) is operated by Green Waves Digital LTD. We are committed to protecting your privacy and ensuring your personal data is handled securely, transparently, and in line with global data protection standards. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the choices you have.
1. What Our Service Does
Emails-to-PDF.com allows you to:
- Create an account
- Receive a unique forwarding email address
- Forward emails to this address
- Automatically convert them into PDFs
- View, manage, and delete your digests in a dashboard
- Top up conversion credits through Stripe
We process your data solely to operate and improve this service.
2. Data We Collect
a. Account Information
When you create an account, we collect your full name, email address, and password (encrypted and never visible to us).
b. Email Content
When you forward an email to your unique address, we process:
- The email body
- Attachments (if supported)
- Sender email
- Subject line
- Delivery timestamp
- File metadata (size, type)
Retention: All forwarded email content and resulting PDFs are automatically deleted after 24 hours unless you intentionally keep them in your dashboard.
c. Usage & Logs
To operate the service and track credit usage, we log:
- Number of conversions
- Time of each conversion
- Basic system logs for security and diagnostics
d. Payment Information
All payment processing is handled by Stripe. We do not store full payment details. Stripe may collect billing email, name, card details, and transaction metadata.
e. Analytics Data
If enabled, we share anonymous usage data with Google Analytics (page views, device type, etc.). No email content or personally identifiable data is ever shared with analytics tools.
3. Purpose of Processing
We use your data to:
- Operate the email-to-PDF conversion service
- Provide your dashboard and PDF previews
- Track credit usage and purchases
- Secure and maintain system performance
- Prevent abuse or misuse of your unique email address
- Provide customer support
- Improve the service experience
We do not use your data for advertising.
4. Legal Basis (Global Neutral Version)
We process your data under the following lawful bases:
- Contractual necessity: To provide the service
- Legitimate interest: Security, fraud prevention, and service improvement
- Consent: For optional analytics or communication
- Legal obligation: Compliance with applicable law
5. Data Retention
- Emails & PDFs: Deleted after 24 hours unless kept manually
- Account info: Stored until account deletion
- Transaction records: Retained per financial regulations
- System logs: Kept up to 30 days
You can request deletion of your account anytime.
6. Where Your Data Is Stored
All email and PDF processing is powered by:
- ✅ Cloudflare (R2, Workers, and Edge Network)
- Data encrypted in transit (HTTPS) and at rest
- Temporary storage until automatic deletion
- Global routing for fast delivery
- Secure Cloudflare backups
7. Third Parties We Share Data With
- Cloudflare: Handles routing, storage, and delivery.
- Stripe: Handles secure payment processing.
- Google Analytics (optional): Collects anonymous traffic analytics.
We do not sell or share your data with advertisers or unrelated parties.
8. Security Measures
- Encrypted HTTPS communication
- Encrypted file containers
- Serverless edge processing
- Strict access controls
- Automatic deletion within 24 hours
- Rate limiting & abuse detection
- Regular internal audits
Despite best practices, no online service can guarantee 100% security.
9. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct your data
- Delete your data (“right to be forgotten”)
- Port your data
- Restrict processing
- Object to processing
- Withdraw consent (for analytics or communication)
To exercise your rights, email us at info@emails-to-pdf.com.
10. Cookies
We use essential cookies for authentication, session management, and security. Optional cookies may support analytics or payment sessions (via Stripe).
11. Changes to This Policy
We may update this Privacy Policy as needed. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions, requests, or concerns, contact us at: info@emails-to-pdf.com. We aim to respond within 48 hours.